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WellnessSPA
  Mar 10 2010

Client
   Satisfaction
           Survey

Did you recently have a Spa Service with us?

Your feedback is very important to us and helps us provide the best possible service for our guests.

First Name
 *
Last Name
 *
Street Address
 *
City
 *
State
 *
Zip Code
 *
Email Address
 *
 
Service(s) you received
 *
 
When booking your appointment was the experience:
(select as many as apply)
Friendly
Helpful
Unpleasant
Rushed
Efficient
 
When entering The Spa were you greeted with a friendly welcome and smile?
Yes
No
 
Was your service:
Below Satisfaction
Satisfactory
Exceeded Expectation
Other
 
Did your therapist suggest products to continue your spa regimen at home?
Yes
No
 
Was the spa....
Comfortable and Quiet
yes
no
Clean and Well Maintained
Yes
No
Stocked with amenities
Yes
No
Staff Friendly
Yes
No
 
How likely are you to recommend your therapist to others?
Definitely
Somewhat
Not at all
 
Would you return?
Definitely
Possibly
Never
 
What is your age group?
< 30
30-39
40-49
50-59
>60
 
When checking out from your service was your guest coordinator: (select as many as apply)
(select as many as apply)
Friendly
Helpful
Unpleasant
Rushed
Efficient
Exceeded Expectations
Rude
Knowledgeable
 
Comments or Suggestions
 
Mailing list signup:
 
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Security code:
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The importance of these surveys

Our mission is to create an environment where you can rest, relax and rejuvenate. Our commitment is to exceed your expectations every time you visit us. We want to thank you for your feedback as it is vital to our serving you as best we can.

 

 



educate. rejuvenate. indulge

2201 E. Willow St | Suite H | Signal Hill | 90755 ph: 562.427.1025
Email: info@theskinspausa.com

All products and Gift Certificates available at or Online Store
Hours: Tues - Fri 10 - 8, Sat 9 - 6, Sun 11 - 5   Monday closed

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